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Bilingual Support Agent

Company: VirtualVocations
Location: Hollywood
Posted on: November 16, 2024

Job Description:

A company is looking for a Bilingual (English/Spanish) Support Agent for a national remote position.



Key Responsibilities

Assist members with questions and provide support throughout the Level2 program
Utilize multiple web tools and technology to manage client interactions and coaching
Monitor workflow and deliver quality customer service while contributing to a positive team culture


Required Qualifications

High school diploma / GED or equivalent work experience
1+ years of customer service experience
Bilingual fluency in Spanish and English
Experience with Microsoft Office applications, including Excel and Word
Ability to work every Saturday and four weekdays between 11:30 am and 8:00 pm CST

Keywords: VirtualVocations, Kendale Lakes , Bilingual Support Agent, Other , Hollywood, Florida

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